Privacy policy

Last updated: 15 July 2026

Grantstudio (“Grantstudio”, “we”, “us” and “our”) is the trading name of a sole trader based at 14 Sumner Road, Salford M6 7QH. We are the controller of the personal data covered by this policy.

This policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or engage us for design and related creative services.

Contact details

Email: hello@grantstudio.co.uk
Telephone: +44 (0)7900 495100
Trading address: 14 Sumner Road, Salford M6 7QH

Information we collect

We may collect and process:

Your name, email address, telephone number, business name and job title.
Information you provide in an enquiry, project brief, email, meeting or contact form.
Billing, payment and transaction information where you become a client.
Your name, email address, telephone number, business name and job title.
Information you provide in an enquiry, project brief, email, meeting or contact form.
Billing, payment and transaction information where you become a client.
Client materials you provide for a project, such as copy, images, brand assets, files and contact details.
Technical information about how you use the website, including IP address, browser type, device information, pages visited and cookie preferences.
Marketing preferences where you choose to receive news or updates from Grantstudio.

Please do not send us special-category personal data, such as health information or data about racial or ethnic origin, unless it is genuinely necessary for the services and agreed with us in advance.

How we use your information

We use personal information to:

Respond to enquiries and discuss potential work.
Prepare proposals, quotations and contracts.
Deliver and administer projects and communicate with clients.
Issue invoices, take payment and maintain business records.
Improve and secure our website and services.
Meet legal, tax and accounting obligations.
Protect or establish legal rights.
Send marketing communications where you have agreed to receive them, or where otherwise permitted by law.

Our lawful bases

We process personal data only where we have a lawful basis under UK data-protection law:

Contract: where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
Legitimate interests: for the day-to-day operation, administration, improvement and security of Grantstudio, provided your interests and rights do not override ours.
Legal obligation: where we need to retain or disclose information to meet a legal, tax or regulatory duty.
Consent: for optional marketing communications and non-essential cookies, where required. You may withdraw consent at any time.

Marketing

We will only send electronic marketing where permitted by law. You can opt out at any time by using the unsubscribe link in a marketing email or contacting hello@grantstudio.co.uk.

Your right to object: you can object at any time to the use of your personal information for direct marketing. We will stop using it for that purpose.

Sharing your information

We do not sell your personal information.

We may share personal data with trusted service providers where necessary to run our business or deliver services, for example website hosting, email, cloud storage, accounting, payment, project-management, development, print or other specialist production providers. These providers may only use your data in accordance with our instructions or their own legal obligations.

We may also disclose information where required by law, to enforce or protect legal rights, or in connection with a business reorganisation or transfer.

International transfers

Some service providers may process data outside the UK. Where this happens, we will use appropriate safeguards required by UK data-protection law, such as an adequacy decision or approved contractual safeguards. You can contact us for more information.

How long we keep your information

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and reporting requirements.

In general:

Enquiries and prospective-client information: up to 24 months after our last meaningful contact.
Project, client and contract records: for the duration of the relationship and up to 6 years afterwards.
Financial and tax records: for the period required by applicable law.
Marketing information: until you unsubscribe or we decide it is no longer appropriate to contact you.
Cookie data: for the period specified in our cookie settings or by the relevant provider.

We may retain information for longer where necessary to resolve a dispute or establish, exercise or defend legal claims.

Cookies are small text files placed on your device when you visit a website.

Grantstudio may use strictly necessary cookies to make the website function and remember your privacy choices. Where the site uses optional analytics, functionality or marketing cookies, these will only be used with your consent where required. You can manage or withdraw cookie preferences at any time through the cookie settings available on the website.

You can also control cookies through your browser settings. Blocking certain cookies may affect how the website works.

Security

We take appropriate technical and organisational measures to protect personal data from accidental loss, misuse, unauthorised access, alteration and disclosure. No method of transmission or storage is completely secure, but we work to protect the information we hold.

Your rights

Depending on the circumstances, you may have the right to:

Request access to your personal data.
Ask us to correct inaccurate or incomplete data.
Ask us to delete your data.
Ask us to restrict processing of your data.
Object to processing based on legitimate interests or direct marketing.
Request a copy of certain information in a portable format.
Withdraw consent where we rely on consent.

To exercise a right, contact hello@grantstudio.co.uk. We may need to verify your identity before acting on a request.

You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk if you are unhappy with how we handle your information. We would appreciate the opportunity to address your concerns first.

Third-party websites

Our website may link to third-party websites. Those websites have their own privacy policies and Grantstudio is not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this website with its revised date.